Privacy Policies
Effective Date: January 1, 2024
Last Updated: October 31, 2026
At Ada Psychiatry, we are committed to protecting your privacy and safeguarding your personal health information. This Privacy Policy outlines how we collect, use, share, and protect your information when you use our website or services.
1. Information We Collect
a. Personal Information We may collect your name, email address, phone number, date of birth, insurance provider, and any health-related information you voluntarily provide. b. Automatically Collected Data When you visit our website, we may collect technical data such as your IP address, browser type, pages visited, and browsing behavior.2. How We Use Your Information
- To schedule and manage appointments
- To provide mental health services
- To respond to your inquiries and requests
- To send appointment reminders and important updates
- To send promotional messages (only with your consent)
- To improve our website and services
3. Sharing Your Information
We do not sell or rent your personal data. We may share your information with:- Licensed healthcare professionals providing your care
- AdvancedMD, our HIPAA-compliant Electronic Health Record (EHR) platform, used to manage appointments, health records, and secure communications
- Ludych Technology, our patient-intake and messaging provider, used to receive appointment requests and send appointment emails and text messages on our behalf
- Legal authorities, when required by law
4. Text Messages (SMS)
If you request an appointment on our website and tick the optional box to receive text messages, we will text you about your request and appointments: confirming that we received your request, confirming or offering appointment times, letting you know when a waitlist time opens, and, at most once after a visit, asking for an optional review. Message frequency varies. Message and data rates may apply. Consent to receive texts is not a condition of care. Reply STOP at any time to stop all text messages. Reply HELP for help, or call us at (480) 526-9292. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not shared with any third parties, except the service providers that deliver our messages.5. Data Security
We follow HIPAA-compliant practices to protect your data, using physical, administrative, and technical safeguards to prevent unauthorized access or disclosure.6. Your Rights
You have the right to:- Request access to your information
- Request corrections to inaccurate data
- Request deletion of your data, subject to legal obligations
- Opt-out of marketing communications at any time